Ocean State Job Lot

Lisa Proud traveler and foodie 2 months ago

Recently visited this store for a return. In the customer service line(for returns), there was a woman & her husband with two carts full of clothing to purchase. One other register was available with a long line waiting. One associate informed me I could use the other line as I had waited 20 minutes already. When Brian finally finished rather than asking for the next customer (me) he started to look around for some associate. When I did get to the counter Brian then asked for the next customer obviously not wanting to assist me. When I asked the associate Vee for his name she refused to tell me. TERRIBLE CUSTOMER SERVICE!

GENNA OBRIEN 8 months ago

Not at all happy with this store as of late... in mid snow storm, they have no shovels, no rock salt and no idea when they'll get more? Its only the end of January!! Flyer shows these items, staff said they didn't come in on truck... get it together OSJL

Fadolo 2 years ago

Went here to look for a new chair. I can only feel comfortable in certain types of chairs. As soon as I walked in I found what I was looking for! On the way out I seen my high school Friend Shawn N. who works here! Shawn and the Team Are Very, ~ Friendly & Respectful

Nathaniel “Natethegreat” Lamarre 4 years ago

I love this store if you have a pool this is the place to go shock 4 pack liquid 20 bucks can’t beat that, clarifier 5 bucks I seen at pool store for 25 bucks craziness. I got my pool robot from here 250 plus 250 crazy bucks seen same robot for 800 at a pool store. I also buy gardening items from the store and stuff to upgrade my backyard tiki torches, lights, chair shovel ad hedge trimmers. This place is fantastic I got my gazebo tent from here and the net to keep bugs away, also got crazy bucks for that going to use that to buy new grill soon they great propane grills wish they had more options for charcoal grills but can’t get everything. Make sure u sign up to be insider it’s free and u get mad deals

Rhuvette Ross 4 years ago

I genuinely have never been disappointed with job lot. But today I was disappointed the one item perfectly match for a housewarming gift, the length, the color that I needed. The packaging was damage the hardware was in disarray the box torn taped and I requested a small discount. Not even a 10% discount, the store manager Mark was not rude but uncaring, just well either you want it or you don’t because everything is there. If someone wants to give this item as a gift the packaging is not presentable, I was stunned. Is this a normal practice? Not even give a 10% discount was very disappointing, it was the last item, the right color and right length so I paid full price for it. It really is the principle behind good customer service and presentation. The take it or leave it attitude, wow, what a disappointment today and I felt that I needed to share that. Other that, take it or leave it. It wasn’t expensive it was the principal and his nonchalant attitude.